To protect yourself, always check the contractor's references. Ask questions such as:

• Could they communicate well with the remodeler?

• Were they pleased with the quality of work?

• Were they satisfied with the remodeler's business practices?

• Did the crew show up on time?

• Were they comfortable with the trade's people the remodeler subcontracted to?

• Was the job completed up on time?

• Did the remodeler fulfill his/ her contract?

• Did the contractor stay in touch throughout the project?

• Were the final details finished in a timely manner?

• Would you use the remodeler again without hesitation?